1.1. All purchases made through the Website are eligible for a 60-day refund period, subject to the following conditions:
1.2. To request a refund, you must provide:
1.3. Refund requests will be reviewed and processed within 14 business days upon receipt of the required documentation. If approved, the refund will be issued to the original payment method.
1.4. Refunds are not available for users who:
1.5. Refunds are subject to the sole discretion of Flavia Santi and are intended to ensure that users genuinely engage with the course content and put it into practice.